The Importance of Shipment Tracking To Online Customers
As the many lockdown restrictions around the world have taken their toll on in-person retail stores, online shopping and e-tail has truly taken off. Shopping online has created the most safe and convenient way for consumers to purchase products throughout the COVID-19 pandemic. Consumers are able to research a company’s offerings more freely, compare the features of their products to competitors, check the prices of all similar products online, and read different customer reviews for products they’re interested in. All of these features have contributed to the growth of the online retail industry. In terms of growth, throughout just 2019 alone, online retailing contributed to more than $3.5 trillion in sales globally, with just under 2 billion people shopping online for products and services.