If every organization around the world shares the same ideology in the fact that ‘time is money,’ then most of these organizations would agree that wasting time is inevitably wasting money. Unfortunately, as many business owners or managers have come to realize, there is a lot of time that is wasted in the office. Of the major contributions to the amount of wasted time in the workplace, cell phone usage is definitely atop the list. Other minor wastes of time include gossiping, browsing the internet and even those few extra minutes of lunch breaks spent in the break room. Though perhaps the most impactful cause of wasted time in the office definitely comes from IT-related issues.
Believe it or not, the average employees wastes nearly 22 minutes per day on IT-related issues. While this may not seem like a lot day-by-day, it certainly can add up. In fact, those 22 minutes per day account for nearly an hour and a half of wasted time per week. Sacrificing this much time every week due to these issues can result in a total wasted time of nearly two weeks per year for the average business. This is unacceptable.
A large reason for so much time being wasted is that these issues often range across multiple different devices per employee. For example, some employees may face mobile device trouble. Some of the most common problems faced with these devices is poor Wi-Fi connectivity or other network issues. In addition to this, many employees face battery problems as well, typically in the form of short-lived battery life for their devices. A majority of employees will report that company used software will also crash frequently, in addition to their hardware crashing occasionally as well. This can result in both lost time and lost data which may not be recoverable.
While these numbers may seem staggering, the truth is they’re likely even worse as many employees don’t even take the time to report the IT-related issues they encounter. More often than not, those who do not submit an IT report are left to resolve the issue themselves which inevitably takes more time than if they had reported the issue. Unfortunately this also has some adverse effects on employees as well. When these employees encounter these issues, the time spent resolving them coupled with the stress of resolving them can have an impact on the employee’s productivity. Typically, the average time spent getting back on track after dealing with these issues is nearly 23 minutes.
Luckily there are a number of ways that businesses can reduce the amount of time that employees have to spend dealing with IT-related issues and get them back on track. For more information on how this is made possible, be sure to check out the infographic featured with this post. It describes some common issues employees face in addition to how to enhance productivity. Courtesy of Time Technology.